1. Introduction
MotionEtiQ ("we," "us," "our," or "Company") respects the privacy of our users ("User" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motionetiq.com and use our educational services.
2. Information We Collect
Personal Information
We collect personal information you provide directly:
- Account registration data (name, email, password)
- Contact information (phone number, address)
- Educational background and learning preferences
- Payment information (processed through secure third-party processors)
- Communication preferences and feedback
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on the site
- Referral source and links clicked
- Device type and operating system
- Cookies and tracking technologies
Course and Learning Data
For enrolled students, we collect:
- Course progress and completion status
- Assignment submissions and grades
- Video lecture view history
- Quiz and assessment results
- Interaction with course materials
3. How We Use Your Information
We use collected information for:
- Providing and improving our educational services
- Creating and managing your account
- Processing course enrollment and payments
- Sending course updates, certificates, and communications
- Personalizing your learning experience
- Conducting research and analytics
- Complying with legal obligations
- Marketing and promotional purposes (with your consent)
4. Data Sharing and Disclosure
We do not sell your personal data. We share information only:
- With service providers assisting in our operations (payment processors, email services, hosting providers)
- When required by law or government request
- To protect against fraud or security threats
- With your explicit consent
- In case of business merger or acquisition
International Data Transfer: As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We ensure such transfers comply with applicable data protection laws.
5. Data Security
We implement comprehensive security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure password hashing and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee confidentiality agreements
- Incident response procedures
While we implement industry-standard security, no method is 100% secure. We cannot guarantee absolute security of your information.
6. Your Privacy Rights
Depending on your location, you may have rights to:
- Access: Request what personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Export your data in a structured format
- Objection: Opt-out of specific processing activities
- Withdraw Consent: Stop marketing communications anytime
To exercise these rights, contact us at privacy@motionetiq.com with your request.
7. Cookies and Tracking
We use cookies and similar technologies for:
- Session management and authentication
- Remembering user preferences
- Analytics and site performance
- Marketing and advertising
You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality of some features.
8. Third-Party Services
Our website may contain links to third-party services. We are not responsible for their privacy practices. Review their privacy policies before providing information.
9. Children's Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children. If we discover we have collected data from a child without parental consent, we will delete it immediately.
10. Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations. Retention periods vary by data type and legal requirements.
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or prominent website announcement. Your continued use constitutes acceptance of changes.
12. Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: privacy@motionetiq.com
- Mailing Address: MotionEtiQ, Bangkok, Thailand 10110
- Response Time: We aim to respond within 30 days